Contact Us


Do you have questions about our
plans or need help applying?

  • Call 1-855-890-7416, 8 a.m. - 8 p.m. Central Time, Monday through Friday.
  • Email the Sales Call Center (AdviseMe@bcbsal.organytime. Someone will get back to you within two business days.
  • Attend a meeting with your local sales representative.

Already a Blue Cross member?

  • Call 1-855-880-6350, 8 a.m. - 6 p.m. Central Time, Monday through Friday.
  • Email Customer Service.


To file a grievance related to ACA Section 1557, please complete the form and mail to:


ACA Section 1557 Discrimination Grievance Form


Blue Cross and Blue Shield of Alabama
Compliance Office
450 Riverchase Parkway East
Birmingham, AL 35244